Contact Us

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123 Street Avenue, City Town, 99999

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care

 

storage :

our wool is delicate and we recommend that your hat is stored in a plastic or silk/satin bag, one that does not tug on the wool. this will protect it from pilling and from attracting lint. over time the wool does pill, it’s the nature of chunky spun merino, but they can last for years and years with just a small amount of regular care. 

 

maintenance :

to refresh and moisturize the wool we recommend using dry oil hair spray. we spray it on all our hats prior to shipping. use as needed.

to rejuvenate the fur pom pom, gently steam for about a minute. be careful not to steam the wool.

 

cleaning your hat :

to keep wool looking like new, gently de-pill any visible fuzz. you can carefully trim any fuzz from the surface, being careful never to cut into the spiral of the wool, only ever across the top. 

spill something on your hat? we recommend professional dry clean only. you can also spot clean with a soft damp towel. 

please do not wash your hat or put in the washing machine! 

and of course please reach out to us directly for any questions or assistance.